Whether it's a question about TrueCare Cream, a skin concern, or just a hello — we're here.
Mon – Sat, 10 AM – 7 PM IST
We rest on Sundays (our skin needs it too)
CAREONE
CAREONE
19AAVFC7734J1ZO
4th Floor, Devi Market, 83 S.P. Mukherjee Road,
Kolkata, West Bengal – 700026, India
We ship within 2–3 business days. Metro cities: 3–5 days. Tier 2–3 cities: 4–7 days. Free standard shipping on orders above Rs 499.
Yes! COD is available across India for a nominal Rs 30 fee on orders up to Rs 5,000. Prepaid orders ship free on Rs 499+.
Head to Track My Order and log in with your email. You'll see real-time tracking updates from our delivery partners.
7-day returns on unused, unopened products. Damaged in transit? Contact us within 48 hours — we'll arrange free pickup and full refund. Refunds process in 3–10 business days.
Absolutely. TrueCare is formulated for all skin types — dry, oily, combination, and sensitive. 11 proven actives, zero parabens, zero sulphates. 93% of users said it simplified their routine.
WhatsApp is fastest — real humans, quick replies, Mon–Sat 10 AM–7 PM IST. Just message us at +91 90888 55110. Email works too — we reply within 24 hours.
